Shipping policy
Last Updated: February 15, 2025,
At 7Lads, we strive to provide fast and reliable shipping for all orders. Please read the following policy to understand our shipping process, estimated delivery times, and other important details.
1. Processing Time
- All our products are made to order. Production time is 2–5 business days before shipping.
- Orders are sent for production immediately after placement, and cancellations are not possible once processing begins.
2. Estimated Delivery Times
Shipping times vary depending on the destination and shipping method selected at checkout.
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 5–10 business days |
| United States | 7–12 business days |
| Europe | 7–14 business days |
| Canada | 10–15 business days |
| Australia & NZ | 10–20 business days |
| Rest of World | 15–30 business days |
Note: These are estimated times only. Actual delivery times may vary due to customs, carrier delays, or high seasonal demand.
3. Shipping Rates
Shipping rates are calculated at checkout based on:
- Order weight and size
- Destination country
- Selected shipping method
You will see the exact shipping cost before finalizing your order.
4. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your order using the carrier’s website.
- If you haven’t received a tracking update within 7 business days, please contact us at admin@7Lads.com
5. Customs, Duties & Taxes
- International orders may be subject to import taxes, customs duties, and fees.
- These charges are not included in your total at checkout and are the customer’s responsibility.
- 7Lads is not responsible for delays due to customs processing.
6. Shipping Issues & Lost Packages
- If a package is lost in transit, we will work with the shipping carrier to locate it.
- If the carrier confirms the package as lost, we will offer a replacement or store credit.
- We do not refund orders lost due to incorrect shipping addresses provided by the customer.
7. Returns & Exchanges
- Personalized items are non-refundable unless damaged or defective.
- For eligible returns, please refer to our Refund Policy.
8. Contact Us
For any shipping-related inquiries, please contact our support team at:
Email: admin@7Lads.com
Important Notes:
- Order processing times apply in addition to shipping times.
- We do not guarantee delivery dates.
- We are not responsible for delays caused by shipping carriers or customs.
7Lads reserves the right to update this Shipping Policy at any time.